Insights
Ross Abbate is the CEO of Macro, a leading facilities management and workplace services company, where he is passionate about creating a culture of collaboration, empowerment, and excellence. Mike Petrusky asks Ross about the importance of creating environments that bring people together, helping them to connect while enhancing their productivity. They explore how FM leaders can understand the unique needs of clients, create a strategy and design a solution that delivers on expectations. Mike and Ross agree that technology is essential for enhancing service delivery, but is must be deployed with a focus on meeting specific business outcomes. “Every day is a school day” and we should never stop learning, so listen as Mike and Ross as they offer the inspiration you need to grow your career and be a Workplace Innovator!
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With the right strategy, facilities management (FM) can unlock significant cost savings—without compromising service quality. From smarter planning to better use of data and technology, there are multiple ways to reduce operational spend while strengthening performance.
Evaluate facilities management providers with confidence. Explore seven essential criteria covering service integration, sustainability, technology and workplace experience.
Exploring the evolving role of facilities management in supporting global real estates
Join retail facilities, real estate and operations leaders in London to explore how facilities management is becoming a strategic driver of customer experience, brand consistency and business performance.
Macro People Spotlight - Vicki Graham Vicki Graham, who leads the delivery of property, workplace and capital projects and programmes at Macro. With a passion for turning complex challenges into practical, achievable solutions, Vicki works closely with clients and teams to bring clarity, alignment and momentum to every stage of delivery.
