Our sectors

Retail and shopping centres

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Retail is all about experiences that outdo the competition, captivate audiences and build brand loyalty.

At Macro, we provide facilities management services that enable seamless operations and high-quality experiences of shops, shopping centers, and corporate offices for retailers. We have worked with national and global retail brands in more than 1,000 stores across 26 countries. Our support includes hard and soft FM services, CAPEX projects, sustainability, carbon reduction, energy efficiencies and data-led budget management.

What we’ve achieved for clients in this sector:

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Support for construction of seven new stores through lessons learnt in operations
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Mobilisation of 59 stores across 13 countries in 30 days
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Cost savings in 3rd generation outsourcing of over 20% of the FM budget
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Introduction of cleaning robots in retail stores across the portfolio

Services provided

waveFacilities managementBusiness continuity24/7 helpdesk and CAFM solutionFM budgeting and financial managementPlanned and reactive maintenance servicesCleaning and other housekeeping servicesWindows and façade cleaningPest controlAdmin supportSecurity servicesCatering and refreshments servicesKitchen equipment maintenanceEvents and hospitality managementWaste management servicesLandscaping servicesHealth & safetyFile room supportVendingGym managementOffice equipmentCourier servicesMailroom managementReprographicsReception & SwitchboardMoves & ChurnEnvironmental management

Our sectors

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Media, telecoms and tech

Dynamic industries like media, telecommunications and technology demand high-functioning and adaptable technical facilities.

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Government

Local and national governments typically have far-reaching and diverse property portfolios, with facilities serving a range of uses and users.

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Critical environments

In critical environments, systems reliability and optimal functioning are essential to keeping operations running without interruption.

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