Aligning facilities services and supply chain management to create an exceptional workplace experience is a challenge, especially across sites. At Macro, our model ensures we can consistently balance efficiency with experience, in order to facilitate inviting, safe, productive and inspiring places for your people, customers, and visitors.  

Managing suppliers across sites and geographies takes attention away from your core business. Over years spent managing some of the world’s largest and most complex corporate real estate portfolios, we ensure service consistency, while gaining efficiencies where possible across the portfolio.

We use new technologies like AI, data-led insights and reporting to drive up value, creating better end-user experiences, making estates work more efficiently to support our clients to meet their business objectives. These insights increase productivity, reduce wastage and help clients to attract and retain the best talent.

We challenge established working practices and apply our global experience to delivering better results for you. We select the right suppliers bespoke to your needs, taking into account the size, location and scope of each contract to tailor a solution specifically to your business.

Prism is Macro’s management reporting suite. It collates and displays key operational data such as KPIs, maintenance tasks, energy data, and occupancy data, including information stored on other host systems. It gives an “at-a-glance” breakdown of performance.

Every business with facilities has compliance obligations – and some, particularly those in highly regulated industries, require specialist facilities services to meet requirements. We have managed facilities across different regions and industries and maintain an up-to-date understanding of complex regulatory demands, using industry leading HSE regulatory services.

We use leading-edge cloud-based systems to report, monitor and analyse compliance on each account, and track gaps to closure. We engage with our supply chain to deliver safe and compliant services. We actively share lessons learned in order to reduce risks and drive continuous improvement, and focus on leading indicators to help prevent, rather than just cure.

At Macro, we have helped our clients reach their Carbon Net Zero targets; reduce energy consumption, resulting in energy savings; reduce waste; limit single-use-plastics; install renewable energy solutions like solar panels; reduce water consumption; and improve biodiversity of external spaces. 

Our agile model means we can also deliver social value through our FM services. We employ local small-to-medium enterprises, social enterprises and sustainability-accredited suppliers, as well as engaging our own teams on volunteering projects.