Facilities Management for Offices and Corporate Workplace
Creating workplaces that perform through Integrated Facilities Management
Creating workplaces that enhance employee experience, improve building performance and support business success.
Macro delivers integrated facilities management, workplace experience and operational support services for corporate offices, headquarters and professional workplaces. Through data-driven operations, we help organisations improve efficiency, maintain compliance, optimise workplace performance and create environments where people and businesses thrive.
How Macro Supports Workplace Performance
Keeping your workplace safe, compliant and performing at its best
A well-maintained workplace is essential to business continuity, employee experience and long-term asset value. Macro delivers integrated technical and maintenance services that keep buildings safe, compliant and operating efficiently, while helping organisations control costs and maximise asset performance.
Our integrated facilities management services are designed to be flexible and built around the unique needs of your portfolio.
Services include:
- Planned preventative maintenance (PPM)
- Reactive maintenance and repairs
- Mechanical, electrical and plumbing (MEP) services
- Building fabric maintenance
- Façade and window cleaning
- Pest control
- Waste management
- Landscaping and grounds maintenance
- Kitchen and catering equipment servicing
- Environmental management
- Contractor and supplier management
- Statutory compliance management
How Macro Supports Workplace Performance
Keeping your workplace safe, compliant and performing at its best
A well-maintained workplace is essential to business continuity, employee experience and long-term asset value. Macro delivers integrated technical and maintenance services that keep buildings safe, compliant and operating efficiently, while helping organisations control costs and maximise asset performance.
Our integrated facilities management services are designed to be flexible and built around the unique needs of your portfolio.
Services include:
- Planned preventative maintenance (PPM)
- Reactive maintenance and repairs
- Mechanical, electrical and plumbing (MEP) services
- Building fabric maintenance
- Façade and window cleaning
- Pest control
- Waste management
- Landscaping and grounds maintenance
- Kitchen and catering equipment servicing
- Environmental management
- Contractor and supplier management
- Statutory compliance management
Helping organisations deliver exceptional workplace experiences.
Today's workplace is more than a building—it is a destination for collaboration, innovation and client engagement. Macro helps organisations create seamless workplace experiences through hospitality-led services that enhance employee satisfaction, reinforce brand perception and support productivity.
Our teams become an extension of your organisation, ensuring every interaction reflects your culture, values and service standards.
Macro Workplace Services include:
- Reception and front-of-house management
- Workplace ambassadors and concierge services
- Visitor management
- Meeting room coordination
- Events and hospitality management
- Catering and refreshment services
- Mailroom and courier services
- Office logistics and workplace support
- Switchboard and administrative services
- Workplace service training
Driving smarter workplace performance through technology and insight.
Our 24/7 helpdesk, CAFM platform and reporting tools provide complete visibility across facilities, assets and service delivery. We help organisations improve performance, control costs, maintain compliance and make informed workplace decisions.
Services include:
- 24/7 helpdesk support
- CAFM and asset management
- Compliance monitoring
- KPI and performance reporting
- Financial forecasting and budgeting
- Occupancy and workplace analytics
We work with clients to optimise building performance, reduce energy and resource consumption, improve environmental compliance and identify opportunities for continuous improvement across their property portfolios.
Services include:
- Energy and utility management
- Building performance monitoring
- Waste reduction and recycling programmes
- Environmental reporting and analytics
- Sustainability audits and assessments
- Carbon reduction initiatives
- Water consumption monitoring
- ESG and compliance support
- Environmental management programmes
- Sustainable supplier and contractor management
- Workplace sustainability initiatives
- Occupancy and utilisation insights
Integrated FM, delivered with flexibility
Macro delivers IFM through a management-led model rather than a single self-delivery structure. This means services are integrated, governed, and performance-managed by Macro, but delivery is flexible. Our approach allows us to select and manage specialist service providers based on each client’s objectives.
Operating across 45 countries Macro brings global FM and consultancy experience across a range of commercial real estate portfolios. We support complex portfolios while maintaining the local service knowledge and responsiveness needed at site level.
Great workplace management depends on visibility. We use our FM24 helpdesk data, CAFM insight, service performance reporting and workplace intelligence to help clients understand how their offices are performing across the workplace portfolio.
What we’ve achieved for clients in this sector:
Services provided
The Friction Economy Report
The Friction Economy Report: How facilities management has become New York's workplace performance engine.
New research from Macro and WORKTECH Academy reveals how small operational failures are quietly undermining workplace experience. We explore the role of Facilities Management in bridging the gap between organisational intent and operational reality.
Download the Macro x WORKTECH Academy report
Learn more
Connect with us at WORKTECH New York - October 8
We’re proud sponsors of WORKTECH New York, taking place at DC 37, 125 Barclay Street, on Thursday October 8th, and we’d love for you to join us.
This full-day conference brings together senior professionals from real estate, workplace, technology, and design to explore the future of work and the workplace.
Join the Macro team at the event to explore how we can support you in delivering exceptional workplace experience.