What we do

FM consultancy

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High-impact workplaces  

Investing in your workplace portfolio can both increase productivity and improve employee wellbeing; but knowing where to put that investment is challenging for many businesses. At Macro, our experienced workplace consultants apply their strategic and operational FM knowledge to help you to define and realise your workplace ambitions. 

A partnering approach

Every business is different, and so we partner with you to outline your requirements and devise an effective strategy.  Together we determine whether you need a full review of your delivery model, a utilisation study, or asset management.

Our consultancy services

Whether we’re designing a new build or maintaining an existing building, we make recommendations in terms of cost, layout, risk and best practice. We recommend suppliers and manufacturers to assist with the work, advise on strategy and equipment, and monitor or carry out the process, no matter where you are in the world.

If you know you need an FM strategy, but you’re not sure where to start, our consultants have the hands-on experience to support you in finding the best-fit solution. Whether you need procurement support, delivery model strategy development or an interim manager, we can work with you to fulfil your needs.

Your premises are actually complex machines. Creating a strategy to maximise the life of your assets is crucial to keeping your assets running. We can help you to develop and implement a maintenance strategy, as well as support with condition surveys, life cycle cost models and energy management. Whatever your requirements, we have the expertise to help you meet your objectives.

Our people help you join the dots between physical workspace, the people who use it, and the technology to support portfolio efficiency and create incredible experiences. Whether your facility is still in the construction phase or has been operational for some time, design reviews and good space planning are a key part of supporting employees’ efficiency and performance.

Comprehensive data is vital for decision-making. We have a dedicated delivery team that specialises in planning, data capture, data review and technical verification. This data informs the future use and operation of buildings, and can help smooth the transition from construction to operation.

We know that not all clients have a dedicated HSE department to support all their compliance needs, so we can partner with you to provide this service. We have qualified HSE specialists in different regions, who can provide additional HSE services such as audits, risk assessments, legal register development, development of H&S programs and procedures, and development of policy and plans to cover compliance outside your core FM scope, as needed.

Our soft landings framework improves your building performance by providing structured design, construction, handover, and aftercare. Over the course of six phases aligned to your vision, we aim to reduce your operational risks and costs, smooth the transition, and ensure asset readiness. Our holistic framework integrates with various industry standards and is focused on operational excellence and continuous client engagement.

Our Operations and Maintenance (O&M) production service ensures your construction documentation is correctly and accurately collated and presented. Using various technologies that interact with BIM and documentation management systems, we create world-class operations and maintenance manuals that comply with local regulations and give your operational teams the best start. When combined with our soft landings service, this service provides a seamless flow from technical information to facilities management services.

We provide technical and soft services specifications and procurement services to ensure your facility's operations are managed efficiently and effectively, and are directly aligned to your needs. Once we’ve provided comprehensive specifications including everything from preventive and predictive maintenance to cleaning protocols and security services, we evaluate and select vendors, negotiate and manage contracts, and continuously monitor vendor performance to ensure compliance with our high standards. 

Our integrated approach, which is offered as part of our soft landings service or as a standalone, ensures your facility benefits from reliable, high-quality services that enhance operational efficiency and maintain a superior standard of service quality.

Our consultancy services

Experience-led advisory

Whether we’re designing a new build or maintaining an existing building, we make recommendations in terms of cost, layout, risk and best practice. We recommend suppliers and manufacturers to assist with the work, advise on strategy and equipment, and monitor or carry out the process, no matter where you are in the world.

Strategic consultancy
Technical consultancy
Workplace services
Building information management
HSE consultancy
Soft landings
O&M
Procurement services

Our solutions

Our sectors

Insights

Contact us

Please get in touch with our team using the form. We’d love to speak to you about becoming your partner in delivering high-impact workplaces.

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