
It's the middle of the 2024 Olympics in Paris, and our retail clients are performing well under the pressure.
For the past six months, we've been working with them to plan and execute strategies for maintaining their stores during the Games, including:
- Accommodating increased footfall & sales
- Reducing the need for reactive FM to address greater footfall
- Dealing with the reduced/limited access for our contractors due to Paris road closures
Our solutions have included measures like:
- critical spares storage
- temporary coolers
- alternative cleaning regimes
- PPMs scheduling
- seasonal trends analysis to prevent reactive repairs
We're proud to say the stores are well-prepared and continuing to provide winning retail experiences during the Games.

With the right strategy, facilities management (FM) can unlock significant cost savings—without compromising service quality. From smarter planning to better use of data and technology, there are multiple ways to reduce operational spend while strengthening performance.

Evaluate facilities management providers with confidence. Explore seven essential criteria covering service integration, sustainability, technology and workplace experience.

Exploring the evolving role of facilities management in supporting global real estates

Join retail facilities, real estate and operations leaders in London to explore how facilities management is becoming a strategic driver of customer experience, brand consistency and business performance.

Macro People Spotlight - Vicki Graham Vicki Graham, who leads the delivery of property, workplace and capital projects and programmes at Macro. With a passion for turning complex challenges into practical, achievable solutions, Vicki works closely with clients and teams to bring clarity, alignment and momentum to every stage of delivery.
