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Celebrating the promotions of Kieran Duffy and Ross Penzer

Published November 4, 2025
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Celebrating leadership, growth, and excellence

Macro is pleased to announce the promotions of Kieran Duffy and Ross Penzer to Associate Directors, recognising their outstanding contributions, technical expertise, and leadership as the business continues to grow globally.

These promotions highlight Macro’s commitment to investing in its people, empowering individuals who embody the company’s purpose of Everyday Excellence, Outstanding Experiences, and Everlasting Impact.

Recognising Kieran Duffy’s dedication, leadership, and outstanding contribution to our continued growth and success.

Kieran has consistently demonstrated strong performance and a deep understanding of facilities management and our operations, making him an essential member of the team. His reliability, proactive mindset, and exceptional work ethic ensure he consistently delivers high-quality results while going above and beyond to support the success of our clients.

Kieran takes initiative, supports his colleagues, and plays a key role in driving projects forward. His attitude, dedication, and alignment with our values truly embody the vision of the business, making this promotion thoroughly well-deserved.

Celebrating Ross Penzer’s technical excellence, leadership, and invaluable contribution to Macro’s continued success.

Ross is a valued and dependable member of the team whose contributions have made a significant impact across multiple projects. His strong technical skills and problem-solving ability enable him to find efficient solutions that continuously improve our systems and processes. Known for his reliability and proactive approach, Ross consistently delivers quality outcomes that enhance both team performance and client satisfaction.

Ross goes above and beyond to support his team, fostering collaboration and ensuring seamless operational success. As the business continues to grow, he has demonstrated strong leadership, playing a vital role in driving our long-term goals forward. His dedication, expertise, and commitment to excellence make this promotion thoroughly well-earned.

Patricia Soria, Regional Operations Director for UK and Europe said:

“We’re incredibly proud to recognise Kieran and Ross for their exceptional contributions. Their commitment to excellence, teamwork, and innovation exemplify the spirit of Macro and the impact our people have on our success. These promotions are a reflection of their dedication and the trust we have in their continued leadership.”

At Macro, we believe in celebrating growth, empowering our people, and recognising those who go above and beyond. Congratulations once again to Kieran and Ross, their achievements continue to inspire excellence across our business.

Looking to shape your career in FM? See our current vacancies here.

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