Insights
Macro has published its Annual Report, marking a significant milestone in the company’s journey: its first full year operating as an independent business following the Management Buyout in November 2023.
The report reflects a year of deliberate focus and disciplined delivery, as Macro transitioned from Mace Operate into a standalone global facilities management business, strengthened its foundations, and delivered strong operational and financial performance.
In Ross Abbate's CEO statement, independence is described as both a milestone and a catalyst. Over the past year, Macro has focused on establishing the systems, governance and processes required to operate with confidence at scale, while drawing on more than two decades of FM expertise.
Significant investment was made to stand up fit-for-purpose standalone systems across core functions, alongside a refined governance structure designed to support long-term decision-making. These foundations have enabled Macro to operate as a bold, agile and future-focused organisation, positioned to deliver outstanding experiences for clients while continuing to invest in its people and culture.
The report also highlights the central role of Macro’s colleagues in driving success. Strong engagement and satisfaction scores, alongside initiatives such as the WaveMakers Awards, the Gender Pay Gap Report and the “This is Me” campaign, reinforce Macro’s commitment to inclusion, wellbeing and a culture where people are empowered to make a difference.
Chris Bampton, CFO, outlines a year of robust financial performance, clearly reflecting the stabilisation efforts undertaken following the MBO. During the year, Macro achieved 15% year-on-year revenue growth, with adjusted operating profit increasing by nearly 33% on a pro rata comparative basis.
This performance was underpinned by a strong balance sheet, with £8.0 million in cash reserves and net cash of £7.1 million, providing resilience and flexibility as the business continues to invest in growth. A consistent 48% bid win rate and continued success across key sectors further demonstrate Macro’s position as a trusted partner with a resilient and scalable business model.
Together, the CEO and CFO statements set out a clear and confident direction for the future. With strong foundations now firmly in place, Macro is focused on growing with purpose, accelerating digital transformation, and delivering measurable impact for clients, communities and colleagues.
The Annual Report provides a detailed view of Macro’s strategy, financial performance, people priorities and progress as an independent business.
📘 Download the full Annual Report to explore the data, insights and stories shaping Macro’s future.